Information we process
Account information includes your name, email address, authentication records and workspace membership. Workspace information includes contacts, deals, invoices, projects, notes, documents, inventory, employee records, leave requests and campaign content that you or your team enter.
We also process integration settings, encrypted provider credentials, delivery records, support requests and technical information needed to authenticate requests, operate the service and investigate failures.
Why we use it
We use information to provide the workspace, enforce access controls, carry out the actions you request, deliver configured integrations, respond to support and protect the service. Do not upload information that you are not authorized to share.
Connected services
Handra’s hosting and database run on Cloudflare. If you configure Stripe, Paystack, Resend, AWS SES, Mailgun or an automation endpoint, the information needed for that action is sent to that provider. An AI assistant using a workspace token receives the records returned by the tools it calls. Review those providers’ terms and privacy practices before connecting them.
Payment checkout is handled by the payment provider. Handra stores invoice status and transaction references; it does not ask you to store payment-card numbers in workspace records.
Cookies
Authentication uses cookies needed to maintain a signed-in session and protect sign-in flows. The public demo uses temporary browser state and does not create a workspace. This release does not include advertising trackers.
Access and retention
Workspace members and invited clients can access information according to their roles and linked contact. Authorized operators may access information when necessary for support, maintenance or security. Workspace data is retained while the workspace is active unless removed through available controls or an approved deletion request. Operational records may be retained when needed to investigate abuse, resolve a dispute or meet an applicable obligation.
Your choices
You can request access, correction, export or deletion through the contact form. We may need to verify your identity and authority over the workspace. If another organization invited you, contact that workspace’s owner first about information they control. Use the unsubscribe link in marketing emails to stop messages from that workspace.
Children and changes
Handra is a business service and is not intended for children. We may update this notice as the service changes and will update the date above. Material changes will be communicated through appropriate service channels.